1. About these terms

These Terms of Use govern your use of www.permataayung.com (the “Website”), operated by Permata Ayung Private Estate, “we”, “us” or “our”). They were last updated on [Date].

By accessing or using the Website, you agree to these terms. If you do not agree, please do not use the Website.

2. Using the Website

You may use the Website to learn about Permata Ayung Private Estate, check availability and make reservations for your own personal, non-commercial purposes.

When using the Website, you agree not to:

  • make false, speculative or fraudulent reservations or enquiries
  • provide information that is untrue, or use another person’s details without their permission
  • attempt to gain unauthorised access to the Website, its servers or any connected systems
  • introduce viruses, malicious code or anything that could harm the Website or its users
  • use automated tools (such as bots or scrapers) to collect content or data from the Website
  • use the Website in any way that breaks applicable laws

We may suspend or restrict access to the Website, or cancel a reservation made in breach of these terms, at our discretion.

3. Content and intellectual property

All content on the Website belongs to us or is used with permission from its owners. This includes photographs, videos, text, logos, the Permata Ayung name and the design of the Website.

You may view and print pages for your own personal use. You may not copy, reproduce, edit, distribute or use any content for commercial purposes without our prior written permission.

Media, travel agents or partners who wish to use our images should contact us at reservations@permataayung.com.

4. Accuracy of information

We work to keep the information on the Website accurate and up to date. However, descriptions, photographs, facilities, rates and availability may change without notice, and errors can occur.

Photographs are for illustration and may not show the exact villa, room or view you book. If we find an error in a price or description after you have booked, we will contact you to correct it before your stay.

5. Reservations

Reservations made through the Website are subject to our Reservation Terms & Conditions. These cover rates, deposits, payment, cancellations, check-in and house rules.

If anything in these Terms of Use conflicts with the Reservation Terms & Conditions, the Reservation Terms & Conditions apply to your booking and stay.

6. Third-party links and services

The Website may link to or use services run by other companies. Examples include our online booking engine, payment providers, maps and social media.

These services operate under their own terms and privacy policies. We do not control them and are not responsible for their content, availability or practices. Using them is at your own discretion.

7. Limitation of liability

The Website is provided “as is” and “as available”. We do not guarantee that it will always be available, uninterrupted or free of errors or viruses.

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the Website. This includes indirect or consequential loss, loss of data, and loss caused by viruses or technical faults.

Nothing in these terms limits any liability that cannot be excluded under the laws of Indonesia.

8. Privacy and cookies

Our Privacy Policy explains how we handle your personal data. Our Cookie Policy explains how we use cookies on the Website.

9. Governing law

These terms are governed by the laws of the Republic of Indonesia. Any dispute relating to them or to the Website will be resolved by the courts of [Denpasar, Bali].

10. Changes to these terms

We may update these terms from time to time. Changes take effect when posted on this page, and the date at the top shows the latest version. Continuing to use the Website after a change means you accept the updated terms.

11. Contact us

If you have any questions about these terms, please contact us:

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